❓FAQ

Frequently asked questions

Answers to common questions about tokens, NFTs, TapTools Pro, and integrations.

Why isn’t my token showing in the Top 50?

The Top 50 list is based on market cap, not fully diluted value. To appear:

• Circulating supply must be submitted via Enhanced Token Info.

• Token must have at least 1,000,000 ADA lifetime trading volume.

Why isn’t my token showing on Top Gainers?

To avoid listing highly illiquid tokens that can spike with minimal capital, we require:

• 5,000 ADA in the liquidity pool (or 10,000 ADA TVL) for a token to appear on the Top Gainers list.

My NFT collection is not showing in my portfolio. Is this a bug?

Not necessarily. NFT collections must have 5,000 ADA in lifetime trading volume to appear in the portfolio section.

I no longer have access to Pro despite holding a Tappy NFT. Does the subscription have an expiry date?

The original Pro access tied to Tappy NFTs (v1) has expired. However, you still have several ways to access TapTools Pro:

• Lifetime Pro: Hold 5 original Tappy NFTs to unlock lifetime access.

• Tappy02 Pro: A single Tappy02 NFT grants Pro access until December 31, 2025.

• Day Passes: Purchase a 1-day Pro pass for 10 ADA anytime for quick access.

Does TapTools offer a free API?

We do not offer a free version of our API. Instead, we have multiple subscription tiers with competitive pricing, suitable for everything from early-stage projects to large-scale enterprises. Learn more here.

My protocol is not currently integrated. How can I request to have this added?

To request protocol integration, you can fill out the Integration Request Form here.

Where can I get assistance with TapTools, TapTools Pro, or the API?

For technical assistance, bugs, or general questions, please email [e-mail], or join our Discord and open a support ticket.