# FAQ

Answers to common questions about tokens, NFTs, TapTools Pro, and integrations.

<details>

<summary>Why isn’t my token showing in the Top 50?</summary>

The Top 50 list is based on market cap, not fully diluted value. To appear:

* Circulating supply must be submitted via [Enhanced Token Info](/taptools/integrations.md).
* Token must have at least 1,000,000 ADA lifetime trading volume.

</details>

<details>

<summary>Why isn’t my token showing on Top Gainers?</summary>

To avoid listing highly illiquid tokens that can spike with minimal capital, we require:

* 5,000 ADA in the liquidity pool (or 10,000 ADA TVL) for a token to appear on the Top Gainers list.

</details>

<details>

<summary>My NFT collection is not showing in my portfolio. Is this a bug?</summary>

Not necessarily. NFT collections must have 5,000 ADA in lifetime trading volume to appear in the portfolio section.

</details>

<details>

<summary>I no longer have access to Pro despite holding a Tappy NFT. Does the subscription have an expiry date?</summary>

The original Pro access tied to Tappy NFTs (v1) has expired. However, you still have several ways to access TapTools Pro:

* **Lifetime Pro**: Hold 5 original Tappy NFTs to unlock lifetime access.
* **Tappy02 Pro**: A single Tappy02 NFT grants Pro access until December 31, 2025.
* **Day Passes**: Purchase a 1-day Pro pass for 10 ADA anytime for quick access.

</details>

<details>

<summary>Does TapTools offer a free API?</summary>

We do not offer a free version of our API. Instead, we have **multiple subscription tiers** with competitive pricing, suitable for everything from early-stage projects to large-scale enterprises. Learn more [here](https://www.taptools.io/openapi/subscription).

</details>

<details>

<summary>My protocol is not currently integrated. How can I request to have this added?</summary>

To request protocol integration, you can fill out the Integration Request Form [here](https://forms.gle/isa4QAViU6zL5i6n6).

</details>

<details>

<summary>Where can I get assistance with TapTools, TapTools Pro, or the API?</summary>

For technical assistance, bugs, or general questions, please email <support@taptools.io>, or join our [Discord](https://discord.gg/nKYxGv69hJ) and open a support ticket.

</details>


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